Shipping & Returns

Shipping:

Products are usually sent within 48 hours of the order being placed, however if there will be a delay in processing your order due to a product being out of stock, or no longer available, we will contact you as soon as possible.

All orders are securely packaged so all products arrive as they left, in perfect condition. Shopping costs are determined by weight, and are calculated when going through the checkout process. The larger items that exceed Australian Post maximum sizing are assessed and priced according to their actual or cubic weight equivalent, which ever is greater, and then sent via courier. This will of course exceed the pricing determined by Australian Post shipping price quoted on the order.
If you have any shipping or postal queries, please e-mail us


Returns:

Ensuring that our customers are 100% satisfied is of the utmost importance to the Maxisale team. If you are in any way dissatisfied with the products you have received, we will happily organize a refund or a exchange for you, so long as the products are returned to us within 7(seven) days of you receiving them, undamaged and in original packaging. Postage will be the responsibility of the returning party.
Please note that a restocking fee applies to all returns. The fee is 20% of the purchase price